Part of our mission is to understand our Customers’ expectations and needs, promoting a relationship that is based on trust between them and Sociedade Central de Cervejas e Bebidas, guaranteeing the quality of our products and services at all times.

To assist us in this area, we have set up a direct communication channel with our Customers. The Customer Help Line - 800 239 239 – is free for you to call and extensive to all types of contacts, ranging from complaints to information requests in the scope of Sociedade Central de Cervejas e Bebidas’ activity.

With the aim of providing full customer satisfaction, all calls are personally handled by an operator between Monday and Friday, from 8.00am to 8.00pm. Calls made outside this period will be answered by an answering service where Customers can leave their messages, which will be duly forwarded and handled.

SCC Group believes that if we want to offer an improved range of services and products we must build it together with our Customers.

Part of our mission is to understand our Customers’ expectations and needs, promoting a relationship that is based on trust between them and Sociedade Central de Cervejas e Bebidas, guaranteeing the quality of our products and services at all times.

To assist us in this area, we have set up a direct communication channel with our Customers. The Customer Help Line - 800 239 239 – is free for you to call and extensive to all types of contacts, ranging from complaints to information requests in the scope of Sociedade Central de Cervejas e Bebidas’ activity.

With the aim of providing full customer satisfaction, all calls are personally handled by an operator between Monday and Friday, from 8.00am to 8.00pm. Calls made outside this period will be answered by an answering service where Customers can leave their messages, which will be duly forwarded and handled.

SCC Group believes that if we want to offer an improved range of services and products we must build it together with our Customers.